January 21 - 25, 2019
Omni Orlando Resort , ChampionsGate, FL

Brad Rutta


Chief Digital Transformation Officer
Generali Global Assistance North America


5:00 PM Case Study: Transforming customer experience through process automation, AI and Machine Learning

·         Connecting customer journey and providing seamless experience through digital technology
·         Leverage AI d to drive customer experience with machine learning capabilities: Sharing robust results from piloting and implementation
·         Launching the next roadmap of E-Claims and automation: Building online and mobile interface
Practical steps taken to make the channel stick wit the customers


Check out the incredible speaker line-up to see who will be joining Brad.

Download The Latest Agenda