2019 Speakers | OPEX Week

2019 Guest Keynote


Terry Jones
Terry Jones
Founder & Founding Chairman
Travelocity.com & Kayak.com

COO & Chief Transformation Officer Summit


Eric Hammes
Eric Hammes
SVP Business Transformation & Information Technology
3M
Judith Garcia-Galiana
Judith Garcia-Galiana
Vice President, Global Service Centers
3M
Sudeep Gautam
Sudeep Gautam
Chief Digital Officer
Pratt & Whitney
Kapil Bansal
Kapil Bansal
VP Transformation
Nokia
Simen Munter
Simen Munter
Chief Operating Officer, Consumer Banking
Nordea
Jose Tolosa
Jose Tolosa
Chief Transformation Officer
Viacom
Guru Vasudeva
Guru Vasudeva
Senior Vice President and CIO
Nationwide
Paul Krebs
Paul Krebs
Chief Transformation Officer
Koch Industries
Andrew Moore
Andrew Moore
Chief Digital Officer
Intel
Claus T Jensen
Claus T Jensen
Chief Technology Officer and Head of Architecture
AETNA
Frank Mendicino
Frank Mendicino
Executive Vice President and Chief Administrative Officer
Delaware North
Susan Brown
Susan Brown
Executive Vice President, Wholesale Operational Excellence
SunTrust Bank
David Hadd
David Hadd
Senior Vice President Corporate Continuous Improvement
Webster Bank

Financial Services & Insurance


Sameer Anand
Sameer Anand
Director Business Transformation
Fannie Mae
Beth Johnson
Beth Johnson
VP, Operational Excellence, Digital Finance
Goldman Sachs
Robert Wells
Robert Wells
Managing Director RPA Strategy
CFGI
Ricardo Badillo
Ricardo Badillo
Director, Business Process Management
Western Union
Jon Beller
Jon Beller
Senior Vice President, Operational Excellence
First United Bank
Samantha Bureau-Johnson
Samantha Bureau-Johnson
Vice President, Business Process Excellence & Project Management Offic
Blue Cross and Blue Shield of North Carolina
Loren Bishop
Loren Bishop
Vice President - Director of Lean Management Office
State Street
Darryl Bonadio
Darryl Bonadio
Director, Enterprise Continuous Improvement Academy
TIAA
James Forrest
James Forrest
Managing Director, Consumer Banking Operations
JP Morgan Chase
David Friedman
David Friedman
Director, Intelligent Automation
Ryder Systems
Mesbah Haque
Mesbah Haque
Former Vice President, Global Technology
J.P. Morgan
Brenton Harder
Brenton Harder
Head Process Excellence
BNY Mellon
Natalie Juryta
Natalie Juryta
Head Innovation Delivery
Yorkshire Building Society
John Mansfield
John Mansfield
Senior Vice President, Operations Practice Lead
Fidelity Investments
Mike Medeiros
Mike Medeiros
Business Operations and Transformation Executive
Assurant
Shaun Mansingh
Shaun Mansingh
AVP, Continuous Improvement and Automation
Manulife
Vinay Mummigatti
Vinay Mummigatti
Chief Automation Officer
LexisNexis
Bill Raczyk
Bill Raczyk
Director - Process Innovation at Options Clearing Corp
OCC
Anish Sharan
Anish Sharan
Manager, Business Process Improvement
CME Group Inc.
Michael Stober
Michael Stober
SVP Process Reengineering
Citizens Bank
Jennifer Faria
Jennifer Faria
AVP, Intelligent Automation Program Lead
FM Global
Laxmikant Pukale
Laxmikant Pukale
Business Process Transformation and Robotics Process Automation (RPA)
USAA
David Marlow
David Marlow
Director of Operations, Continuous Learning and Improvement
Northwestern Mutual
Madlyn Del Monte
Madlyn Del Monte
Director of Lean Practices
Dun & Bradstreet
Debra Dean
Debra Dean
Former Director, Business Transformation
Transamerica
Andy Maddux
Andy Maddux
First Vice President, Robotic Process Automation (RPA) Lead
Suntrust
Sue Drummey
Sue Drummey
Senior Business Director
Aetna
Dani Hollis
Dani Hollis
Vice President, Project Implementations and Quality
PSCU
Christy Hartner
Christy Hartner
Senior Vice President Advisory Services
Commerce Bank
Cassandra Seibles
Cassandra Seibles
Client Advocacy Lead
SunTrust
Sondra Etchison
Sondra Etchison
Manager Enterprise Process Improvement
BlueCross BlueShield of Tennessee
Bob MacDonald
Bob MacDonald
Managing Director, Corporate Strategy
TD Ameritrade
Jen Wyble
Jen Wyble
Analysis & Project Director and Business Management Process Owner
MERS of Michigan
David Jones
David Jones
Automation CoE Team Lead
BlueCross BlueShield of Tennessee
Kush Pathak
Kush Pathak
Enterprise Head, Lean COE
The Standard
Steven Hall
Steven Hall
Vice President, Process Excellence Leader
Liberty Mutual Insurance
Aaron Washburn
Aaron Washburn
Senior Director, Business Process Improvement
CME Group

Manufacturing, Pharma, Biotech & Healthcare


Zera Zulkifli
Zera Zulkifli
Operational Excellence Consultant
Sime Darby Plantation
Leslie Behnke
Leslie Behnke
Senior Director, Business Integration, One Plan Change Office
Walgreen Co.
Fred Blessinger
Fred Blessinger
Operational Excellence Leader
General Motors
Joe D'apollonio
Joe D'apollonio
Operational Excellence Leader
Ingersoll Rand
Garret J. Etgen
Garret J. Etgen
Ph.D., Senior Director and Six Sigma Champion, Lilly Research Laboratories Operations
Eli Lilly and Company
Connie Flores
Connie Flores
Lean Sensei
Hartford Healthcare
Mustafa Abdulali
Mustafa Abdulali
Director of Lean Transformation
NCH Healthcare System
Leslie Monopoli
Leslie Monopoli
Master Black Belt and Change Agent
Merck
Mehul Mehta
Mehul Mehta
Director, Business Optimization & Agility
GAF
Ryan Mayer
Ryan Mayer
Vice President OPEX
BioReference Laboratories
Daniel McCombe
Daniel McCombe
Head of Business Transformation
Airbus Americas
Cristian Matei
Cristian Matei
Head of Business Transformation
Veolia Group
Azman Shah Mohamed Noor
Azman Shah Mohamed Noor
Vice President, Head of Operational Excellence
Sime Darby Plantation
Jorj Madalin Mihailovici
Jorj Madalin Mihailovici
Chief Executive Officer
Veolia Group
Irina Munteanu
Irina Munteanu
CFO, SAP & Oracle Project Sponsor
Veolia Romania
Mihai Savin
Mihai Savin
Deputy General Manager
Apa Nova Bucuresti
Mohamed Saleh
Mohamed Saleh
Director Operational Excellence and Senior Lean Sensei
Hartford Healthcare
Karen Tilstra
Karen Tilstra
Co-Founder
Florida Hospital Innovation Lab
Carl Wiberg
Carl Wiberg
Global Continuous Improvement Manager
Nouryon
Camille Romero
Camille Romero
Director, Organizational Effectiveness
Ball Corporation
Ray Poinsette
Ray Poinsette
Director of Process Improvement
Beaver Street Fisheries
Deborah Hawkes
Deborah Hawkes
Vice President of Process Excellence & Business Analytics
Change Healthcare
Dennis Narlock
Dennis Narlock
General Manager
Catalent Pharma Solutions
Elke Hollmann
Elke Hollmann
Head of Global Process Development
Stratec
Tami Beheler
Tami Beheler
Lean Six Sigma Master Black Belt, Lilly Research Laboratories
Eli Lilly and Company
Stephane Deblock
Stephane Deblock
Director, Global Operational Excellence
Bio-Rad Laboratories
Barbara Infante
Barbara Infante
Director - Data & Analytics, Business Process Excellence; Agile Chief Product Owner
BD
Mark Rutkiewicz
Mark Rutkiewicz
VP Quality
Innovize
Rafal Olejniczak
Rafal Olejniczak
General Manager, Board Member, Global Service Centre
3M

CPG, Retail, Travel & Hospitality


Laurie Brooks
Laurie Brooks
Global Director, Process Transformation
Kellogg Company
Andrew Mathieson
Andrew Mathieson
Enterprise Business Architect
Southwest Airlines
Sundar Chari
Sundar Chari
Director, Change Management, Revenue Management
Hertz
Ruben Del Toro
Ruben Del Toro
Enterprise Continuous Improvement, Strategic Planning
Southwest Airlines
Peter Evans
Peter Evans
Global Continuous Improvement Director
LEGO
Brad Gillette
Brad Gillette
Former Director, Supply Chain Excellence
Ryder System
Liz Harada
Liz Harada
Director, SCM Solutions Governance & Process Management
HAVI
Ewerton Pavan
Ewerton Pavan
Director Lean Initiatives
Nestlé Waters North America
Angela Marano
Angela Marano
Senior Director, Business Performance Improvement
Southwest Airlines
Tony Saldanha
Tony Saldanha
Vice President, Global Business Services
Procter & Gamble
Annie Roberts
Annie Roberts
Senior Vice President Business Improvement & Quality
Wyndham Vacation Ownership
Anita Rajan
Anita Rajan
Supply Chain Process Excellence Leader
Lowe’s Companies
Robin Gomez
Robin Gomez
Director Data and Analytics
Radial
Mark Etwaru
Mark Etwaru
Digital Transformation
The Estée Lauder Companies
Doug Drolett
Doug Drolett
Americas Regional VP of Continuous Improvement
EssilorLuxoticca
Shane Wentz
Shane Wentz
Global Director Continuous Improvement
Radial
Stella Mooraj
Stella Mooraj
Director of Business Optimization
Niagara Bottling
Jim Hinderks
Jim Hinderks
Global Operations & Continuous Improvement
Hertz

Technology, Telco & B2B Services


Mia Leondakis
Mia Leondakis
Vice President, Business Transformation & Automation
VMWare
Partha Baral
Partha Baral
Senior Director, Business Architecture, Process Excellence,
VMWare
Emilie Ly
Emilie Ly
Senior Director, Business Support & Services for Business Transformation & Automation
VMware
Jennifer Hurst
Jennifer Hurst
Business Process Improvement Centre of Excellence Leader
Nielsen
Keith Linder
Keith Linder
Process Manager
F5 Networks
Troy Eutsler
Troy Eutsler
Senior Program Manager, Leadership Development
Fortune 10 Top Tier Company
Kat Payne
Kat Payne
Senior Manager, Employee Experience
Fortune 10 Top Tier Company
Steve Power
Steve Power
Senior Director, Digitizing Global Operations
Cisco
Susanna Watson
Susanna Watson
Lead Process Improvement Partner
Nielsen
Jamila Conley
Jamila Conley
Vice President, IT Business Solutions
F5 Networks
Tom Petzke
Tom Petzke
Head of Process Excellence & Continuous Improvement
Amadeus IT Group
Therese Steiner
Therese Steiner
Director, Operational Effectiveness, Global Operations
LexisNexis
Heidi Hattendorf
Heidi Hattendorf
Director, Transformation Office
Motorola Solutions
Brandon Gerig
Brandon Gerig
Process Design Manager
Veritas
Daniel Lee
Daniel Lee
Head of Process Engineering
Google Express
David O’Toole
David O’Toole
Director Operational Strategy
World Wide Technology
Craig Higton
Craig Higton
VP L365 & Quality
L3 ISR Systems Segment

Energy, Utilities & Public Services


Martin Jahn
Martin Jahn
Director Process Engineering
National Grid
Alexander Breskvar
Alexander Breskvar
VP Quality Offshore
Siemens Gamesa Renewable Energy
Mark Watson
Mark Watson
Chief Wing Transformation & Innovation Officer
U.S. Air Force
Tara Mulrooney
Tara Mulrooney
Chief Technology Officer
Alberta Energy Regulator
Joshua Karpinski
Joshua Karpinski
Manager Strategic Planning & Support
National Grid

World Class Solution Providers & Industry Thought Leaders


Terry Roach
Terry Roach
Chief Executive Officer
Capsifi
Massimiliano Delsante
Massimiliano Delsante
Chief Executive Officer
myInvenio - a Cognitive Technology Solution
Anne Docherty
Anne Docherty
Solutions Director
i-nexus
Michael "Chet" Chambers
Michael "Chet" Chambers
VP, Chief Evangelist - Americas
UiPath
Rob Stewart
Rob Stewart
President
OpusWorks
Whynde Kuehn
Whynde Kuehn
Principal
S2E Consulting
Robert Thacker
Robert Thacker
Director, Global Product Marketing & Enablement
iGrafx
Steve Towers
Steve Towers
Founder and CEO
BP Group
James Dodkins
James Dodkins
Principal Consultant
BP Group
Rick Hepp
Rick Hepp
President
Enterprise Excellence Services, LLC
Georgios Moschoglou Ph.D.
Georgios Moschoglou Ph.D.
Faculty Director and Associate Professor of the Practice
Georgetown University
Jason Mednick
Jason Mednick
Managing Consultant
ROC Group
Emily Kehinde
Emily Kehinde
Managing Consultant
ROC Group
Ron Lear
Ron Lear
Chief Architect
CMMI® Institute
Diane Magers
Diane Magers
CEO
Customer Experience Professional Association
Ravi Rao
Ravi Rao
Executive Coach
Emotional Business
Robert Hutcherson
Robert Hutcherson
CEO/Founder
Optimize Consulting
Darren Rehrer
Darren Rehrer
Director of Process Excellence (PEX)
Centric Consulting
Jeff Goldstein
Jeff Goldstein
Managing Director
AlixPartners
Tanuj Kapoor
Tanuj Kapoor
Associate Principal - Head Operations Excellence & Intelligent Process Automation
ZS Associates
Stephen Redden
Stephen Redden
Managing Principal, Operations Practice Area
ZS Associates
Jenn Atlas
Senior Statistician
Minitab
Tom Zaritski
Strategic Account Manager
Minitab
Justin Bishop
Justin Bishop
Solutions Delivery Head
Agilify Automation
Joseph Anderson
Joseph Anderson
Vice President of Services
Institute for Process Excellence
Ian Hawkins
Ian Hawkins
Editor
PEX Network
Sofia Passova
Sofia Passova
President
StereoLOGIC
Stan Passov
Stan Passov
SVP Product Management
StereoLOGIC
Therese Costich
Therese Costich
Vice President of Strategic Initiatives
Salient Management Company
Alex Burak
Alex Burak
RPA Solutions Consultant, EMEA
IBA Group
Tom Paider
Tom Paider
Co-author
The Lean IT Field Guide
Susan Reed
Susan Reed
Founder and CEO
EdgeDweller, Inc.
Peg Pennington
Peg Pennington
President
Morestream
Myriam Fentanes
Myriam Fentanes
Technical Marketing Manager Business Automation
Redhat
Anant  Gupta
Anant Gupta
SVP, Global Head of Enterprise Architecture
Prolifics
Salem Hadim
Salem Hadim
Global Head of Smarter Process Practice
Prolifics
Animesh Jain
Animesh Jain
Head, Robotic Automation and Process Innovation Practice
Prolifics
Atul Soneja
Atul Soneja
Global Head, Edge Products and Infosys Nia
EdgeVerve
Craig Le Clair
Craig Le Clair
Vice President, Principal Analyst
Forrester Research
Sateesh Seetharamiah
Sateesh Seetharamiah
Vice President and Global Product Head
EdgeVerve
Robin George
AVP, Client Services
EdgeVerve
Shay O'Connor
Shay O'Connor
SVP of Sales
FlowForma
Clifford Lee
Clifford Lee
Vice President
Octagon Supply Chain
Kevin Costa
Kevin Costa
Pre-Sales Manager
Mega
Craig Hickman
Craig Hickman
Futurist and SVP of New Product Development
Partners in Leadership
Scott Armstrong
Scott Armstrong
Senior Director, Business Development
DataRobot
Walker Fenton
Walker Fenton
SVP Product Management
TrackVia
Kevin Brouder
Kevin Brouder
Director of Product Development
Advisicon
Manish Rai
Manish Rai
Vice President of Product Marketing
Automation Anywhere