[VIDEO] ‘Be the Customer’ - Exclusive Interview with Steven Carleton, COO, Global Shipping, eBay Inc

In this exclusive PEX Network interview Steven Carleton, Chief Operating Officer - Global Shipping, eBay Inc, shares his insights on the constantly changing demands of the customer and the next-generation operational excellence. Steven shares the steps he has taken at eBay to build a customer-centric company culture.

Steven will be speaking in January at the 18th Annual OPEX Week: Business Transformation Summit 2017 on "Achieving world class business capability through customer-centric process-led business transformation." 

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