The Lean IT Field Guide
10:00 AM B6: A practical guide to applying lean production and management techniques to transform IT operations
Who has heard talks on business transformation that are (too) long on theory and short on practical application? Anyone observe the difficulties of applying lean production and management systems in an IT environment? We often hear about frameworks for organizing thoughts around transformation, but not enough about a process from which to act, and many times the suggested methods fail to reflect the realities of producing and managing Information Technology services. Join Tom Paider, co-author of The Lean IT Field Guide: A Roadmap for Your Transformation, and Peg Pennington of The Ohio State University Center for Operational Excellence, as they facilitate a workshop addressing this urgent need for the IT community and the businesses that depend on them. Workshop participants will learn proven methods for creating and sustaining a true lean IT workplace. The workshop highlights the organizational techniques of more agile and lean processes and the leadership work required of management to sustain them.