January 21 - 25, 2019
Omni Orlando Resort , ChampionsGate, FL

Mike Medeiros


Business Operations and Transformation Executive
Assurant


11:00 AM IDG C: From process improvement to transformation BAU: Rethink strategy alignment, customer experience and value creation

·         How to define your transformation: Focusing on strategic value creation
·         From process improvement projects to business wide transformation: Capabilities and skillsets required to embark on your transformation journey
·         Develop a strong relationship with business units and IT to see through the transformation execution
·         Technology as an enabler: Focus on the areas where it creates the most customer and business impact


Check out the incredible speaker line-up to see who will be joining Mike.

Download The Latest Agenda