Chief Wing Transformation & Innovation Officer
U.S. Air Force
10:40 AM Case Study: Measuring and shifting culture change: Lessons learned and best practices sharing from the U.S Air Force
U.S Air Force has a long history of deploying lean based methodologies as early as the 90s. This session will provide a hands-on perspective on how Mark and his wing have managed to shift the culture.
· Measure culture through research processes to identify gaps
· Using the Kotter change management model to transform culture
· What has worked in developing a culture of innovation