January 21 - 25, 2019
Omni Orlando Resort , ChampionsGate, FL

Heidi Hattendorf

Director, Transformation Office
Motorola Solutions

5:00 PM Change your business model and process to meet the new customer demand in the digital age

·         Drivers for change: A complete shift from manufacturer/hardware focus to become a data powered software and services business
·         Changing external and internal processes to simplify the customer journey and interfaces for better experience
·         Sharing examples of successful transformations with significant business impact
·         A multi-year digital transformation journey to modernize systems and capabilities
·         Think like an ecommerce business with ease for customer experience
·         A different way to approach data and business intelligence to drive transformation forward 

Check out the incredible speaker line-up to see who will be joining Heidi.

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