
Heidi Hattendorf
Director, Transformation Office
Motorola Solutions
5:00 PM Change your business model and process to meet the new customer demand in the digital age
· Drivers for change: A complete shift from manufacturer/hardware focus to become a data powered software and services business
· Changing external and internal processes to simplify the customer journey and interfaces for better experience
· Sharing examples of successful transformations with significant business impact
· A multi-year digital transformation journey to modernize systems and capabilities
· Think like an ecommerce business with ease for customer experience
· A different way to approach data and business intelligence to drive transformation forward
Check out the incredible speaker line-up to see who will be joining Heidi.
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