January 21 - 25, 2019
Omni Orlando Resort , ChampionsGate, FL

Brandon Gerig

Process Design Manager

2:30 PM Drive actionable customer and process insights

·         Designing, mapping and recording customer journeys to identify customer pain points
·         Re-designing operational processes to meet the customers demands 

Check out the incredible speaker line-up to see who will be joining Brandon.

Download The Latest Agenda