A.J. HannaVice President, Client Advocacy
A.J. Hanna can be credited as being one of the original pioneers in the Intelligent Automation and RPA industry. As Vice President, Client Advocacy at Symphony Ventures, A.J. spearheads client experience efforts that offer enterprises practical advice for developing successful digital transformation programs drawing from over six years of expertise building an in-house RPA program for the world’s largest faith-based, not-for-profit healthcare system. His Ask AJ YouTube channel, provides access to a wealth of knowledge, giving the audience a chance to ask questions covering the entire industry spectrum. A.J.’s guidance enables enterprises to plan, navigate and implement successful digital transformation journeys. A.J. supports Symphony’s existing client portfolio, acting as an advocacy proxy to better represent client perspectives and enable continuous improvement. As co-founder of the IEEE initiative, A.J. worked with multiple organizations to standardize and define automation industry terminology. A.J. has nearly 30 years’ healthcare experience with past roles in operations, insurance claims processing and provider outreach programs working with Ascension Health, Anthem Insurance and others.