Delve into the comprehensive post-event report of the 25th Annual OPEX Week: Business Transformation World Summit! Within this uncover: The summit's pivotal key themes discussed across 3 days A selection of key session highlights and takeaways The OPEX community audience demographics Our esteemed award recipients to celebrate Upcoming events to...

With twenty-five years of industry evolution under our belt, at OPEX Week: Business Transformation World Summit 2024, we are celebrating our past and looking boldly into the future. Sameer Anand, Director of Enterprise Business Agility Transformation for BAE Systems, and Carolyn Lum, Vice President of Operational Excellence at Philip Morris...

Hollimarie Montijo, Head of Process & Tools Americas at Alstom holds a significant position in steering change that aligns with larger industry shifts, ensuring substantial organizational change with full support from the entire company. Ahead of OPEX Week: Business Transformation World Summit 2024, we spoke exclusively to her about Alstom’s...

Process reimagination necessitates a thorough grasp of customer needs, market trends, and new technologies. We surveyed over 750 business process leaders, to discover the biggest challenges they’re facing with moving from process improvement to process reimagined, the areas they are investing in in 2024, how they’re measuring success, and key...

The #OPEXWeek team have compiled our favourite brand new, never seen before, content into an exclusive resource bundle. Download your copy now to have access to:1. Reimagining Process Excellence: A Vision For 2024 and BeyondA Benchmarking Report packed with statistics and insights from over 750 business process leaders2. Innovation in...

Packed with easy-to-digest statistics, this Visual Analytics Workbook will give you a holistic overview into the Global State of Enterprise Transformation & Operational Excellence, delving into topic areas such as:Digital First to Digital CoreThe Race for Talent to Lead a Future-Ready WorkforceProcess Improvement to Process ReimaginedBusiness Transformation to Enterprise Re-InventionDeveloping...

Uncover strategies, unlock the power of adaptability, and understand the essence of thriving in today's business world with exclusive insights from industry expert Jacques McGregor, VP - Digital Transformation at Marathon Petroleum Corporation. 

The emergence of generative AI combined with inflation, supply chain disruptions and geopolitical turbulence has ushered in a new era for operational excellence. Heading into 2024, operational excellence teams will be front and center as organizations look to embrace innovation and navigate continued market volatility. PEX Report 2024 showcases the...

The convergence of generative AI, economic fluctuations, supply chain disruptions, and geopolitical turbulence has set the stage for a groundbreaking era of operational excellence. As we venture into 2024, the spotlight shines on operational excellence teams, pivotal as organizations embrace innovation and navigate the unpredictable market landscape. Introducing the PEX...

Ahead of this year’s OPEX Week: Business Transformation World Summit 2024, we spoke exclusively to Dr. Charles Brandon, Director, Process Improvement Program Office, HQDA, Office of Business Transformation, about one of his digital transformation initiatives that failed and why. This can help you identify potential risk areas and increase the...

The technology space has been evolving for the past 20 years from simple to now complex business process management (BPM) suites and tools, and workflow process automation solutions. In addition, data analytics services and solutions, robotic process automation (RPA), ai/ ml technology, as well as process mining, have been gaining...

Leading companies are investing more than ever in their cultural transformation projects and in total experience transformation to redefine and improve employee experience and customer experience. But this is just the tip of the iceberg for transformation leaders and in many cases an in-depth, agile transformation strategy is yet to...

Ahead of the OPEX Week: Business Transformation World Summit 2024, we surveyed over 400 business transformation and operational excellence leaders to find out how you can increase efficiency, maximise resilience, and position your organisation for scalability and growth. Read more and discover: The current state of business transformation in the...

OPEX experts, business transformation specialists and change management leaders within financial services now have access to a plethora of powerful tools, methodologies, technologies and services to drive change at an aggressive rate. However, there are regulatory obstacles, resource allocation and risk factors to be addressed, such as grey areas surrounding...

Companies are investing more in technology than ever before. Despite this, 70 percent of digital transformation initiatives fall short of expectations due to subpar change management strategies and a lack of employee engagement or buy-in.  For many organizations, digital adoption is the missing piece of the digital transformation success puzzle....

With the level of process mining adoption only increasing, it is evident that confidence in the technology is growing. Process mining offers a range of benefits including the ability to identify process bottlenecks and enhance visibility over organizational processes as a whole.  In this report, we will assess another of...

This report explores how digital process automation (DPA) can be a tool to accelerate digital transformation and enable internal cultural shifts at organizations keen to embrace digital solutions for their processes. Research has revealed that DPA is the fifth solution organizations are currently using for their transformation initiatives. This can...

The application of data analytics to inform process optimization and enhancement decisions has become a key focus of many organizations in recent years. This has been evidenced in recent research from PEX Network. The PEX Report 2022: Global State of Process Excellence found that data analytics will be the greatest...

Intelligent automation is changing how businesses manage their end-to-end business processes and enabling them to respond quickly to volatile market conditions. Yet the challenge of scaling automation and failing to measure ROI prevent organizations from realizing the true benefits. In hindsight, organizations need to place process mining at the core...

Ahead of the OPEX Week: Business Transformation World Summit 2024, this infographic explores the impact of the past 18 months, the challenges and key initiatives for successfully deploying and scaling intelligent automation (IA), to build industry robustness, agility and resilience. This infographic also includes additional speaker insights from Matteo de...

For the 7th year running, OPEX Week 2024 will once again host the Chief Transformation Officer Summit, a closed-door executive boardroom designed to help CTOs spearhead bold, company-wide transformations, by learning from and networking with other C-suite leaders in similar positions. Take a look at the CTO Summit agenda to...

Take a sneak preview of everyone you could meet on-site at the annual OPEX Week extravaganza heading to the Hyatt Regency in Miami next January 2024 (29 - 31). Drawing in over 600 passionate attendees from around the world, don’t miss the chance to learn from and network with the...

Too often, organizational change initiatives only focus on the operational side of things. However, the number one factor in every successful change initiative is the human element and it is important to explore ways to empower employees to drive transformation and achieve better results.  In this session, Dimitris Papanikolopoulos, Transformation...

When setting up a center of excellence (CoE) in a large-scale organization, two of the most important steps are establishing an operating model and a governance framework. In an era where low-code technologies are enabling the democratization of process automation and the proliferation of citizen developers, CoE leaders must embrace...

In the ever-evolving business landscape, change management plays a crucial role in facilitating successful transformations. However, many organizations face challenges when it comes to driving sustainable change, particularly when there is a lack of alignment between technological advancements and social change. In this session, we will delve into the idea...

The business world is evolving at an unprecedented pace, demanding organizations to adapt swiftly to remain competitive. Join Tami Beheler, Senior Director – VEO Transformation, Eli Lilly and Company and Dennis Olsson, Group Sustainability Change Lead at Danske Bank for an insightful session that explores the best practices in navigating...

Process mining alone can only deliver so much value. When, however, combined with RPA and intelligent automation, it can improve visibility into operational performance and enable continuous process optimization.  In this session, AstraZeneca’s Quynh Szuba, global head of process solutions, and Bronwyn Murrell, process mining lead, explain how they successfully...

If you joined us at OPEX Week 2023, you may have noticed our fantastic artist on-site. She was listening to our speakers intently, carefully capturing their nuggets of wisdom, and presenting them beautifully live and in-person! Check out these exclusive insights from some of our key speakers at OPEX Week...

In today’s world resources are limited, the pace of change is rapid, and it’s harder than ever to ensure your work is recognized for the value it offers.This session explored how to be a key contributor to building an agile, resilient, forward-thinking, and future-proof enterprise by using a connected EA...

This process excellence panel discussed how companies are driving continuous improvement across their organizations with process mining, and explored new and efficient ways of conducting process discovery and automation across organizations.

20 years ago today, the Space Shuttle Columbia disintegrated as it re-entered the earth’s atmosphere, killing all seven crew members. A few months prior, NASA had been named the “Best Place to Work” amongst all government agencies. Phillip was asked to lead the culture change initiatives following the accident, trying...

This interactive session captured lessons learned from infamous blunders in change management and how to avoid these pitfalls in today’s business world. It also outlined a framework to align your transformation strategy with success tactics.

In times of greater uncertainty and crisis, effective leadership is vital. The pandemic, geopolitical crisis and the high inflation economy are posing greater challenges to all organizations and testing their leadership to be able to make sense of these rapid changes and translate that to actionable strategies to deal with...

Rob joined Moderna in 2019 to lead their Operational Excellence team, at which point Moderna was a pre-commercial company with about 500 employees and a few early-stage clinical trials. In response to the COVID-19 pandemic, the company went through the journey from initial virus sequencing to FDA authorization in less...

Your IT colleagues are rebranding as Business Technology leaders. Low-code/no-code is taking the fear out of technology. ChatGPT is in the news. Can you talk APIs? Curious how you can help your company become more agile? This is your 30 minute process technology primer. See how technology can help you...

After a few decades of development, OPEX has become a way of working and thinking, a fundamental philosophy for business and transformation leaders to engrain in their everyday work. Without a solid OPEX and problem-solving culture foundation, it is impossible to drive meaningful results from your transformation initiatives. As companies...

Three years ago, on the OPEX Week stage, Martijn shared a compelling transformation story from when he was the COO and Chief Transformation Officer with Genworth Financial. Since that time Martijn has returned to his home country and is a member of the purpose driven “de VolksBank”. As CEO and...

This case study presentation explored how Sonora Quest Laboratories transformed their organization during a pandemic by:Utilizing Operational Excellence resources, tools and strategic agilityUtilizing Strategic Planning and their Business RoadMap to achieve successAligning people to strategy and process executionBuilding a new and better culture of remote and hybrid personnelMoving from recovery...

Strategic and enterprise-wide transformation can be set up in many ways in different organizations. This case study showcased how you can deliver and maximize business value through an internal consulting set up to act as a centralized enterprise transformation office. 

Cumberland Building Society is the 10th largest Building Society in the UK and the operating model most resembles a Credit Union in the US. The Building Society had the ambition to widen its Mortgage offering from Regional to National and urgently needed to improve their mortgage process and customer journey....

As we collect observational data from our processes, we need new techniques to provide meaningful insights into this information. Using case studies based on real experiences across multiple industries, this session delved into the basics around predictive analytics and how to develop strong teams that can extract value from complex...

Many transformation leaders recognize that strategy execution is a critical success factor for strategic business transformation, yet it can be challenging to get it right.This workshop delved into practical approaches to this important topic.

In a global business with numerous data sources, it can be challenging to streamline and utilise captured data to achieve functional objectives. This session will explore Michelin’s strategy in developing a data driven transformation across the organisation from outlining and achieving goals and strategies for operational implementation, as well as...

All organizations undergo transformation, but too few see the results necessary for sustainable growth and market leadership. This session introduced guiding principles for transformation and how a bespoke methodology ensures successful execution.

Influencing hearts and minds is often the most important element for leaders who are driving transformation forward.With the workforce shifting their workplace outlook towards a more trusted, purposeful and positive culture, an emotional approach to leadership can be an important step in the right direction.This workshop delved into some of...

With fewer than 25% of organizations currently using some form of project management software, it may come as no surprise that the market for PM software is expected to double by the end of the decade. Take a look at this comprehensive PPM Buyer’s Guide put together by Proggio, key...

Dr. O’Connell is chartered to lead, orchestrate and accelerate the Navy’s transition to a Digital Service and is responsible for driving change at a mega scale that impacts hundreds of thousands of workforce employees. He also has significant experiences in the private sector leading major transformation, turnaround and delivery at...

Take a look at this case study by Shibumi, key partner at OPEX Week 2023, which delves into how they helped Entergy to track continuous improvement opportunities impacting key value levers.

Despite all the transformation efforts, many companies are still riddled with manual processes and unstructured data which is hindering these attempts. This session took a deep-dive into how we can turn this seemingly overwhelming challenge into opportunities that lead to positive transformation results.

With 1500+ businesses fighting for survival every day, leaders are exhausted from utilizing brute force to turn around the business while high employee turnover prevails. Leverage secrets from industry leaders, best practices and a proven roadmap to excellence. Achieve sustainable results, lead exponential growth and be present for those that...

This presentation discussed how to accelerate the discovery and analysis of unstructured employee processes using modern process intelligence tools, and presented a successful case study from a large financial organization.Speaker: Maya Beri, Senior Managing Director and CIO, Sun Life

Finding and developing the right talent is critical for the sustainability and longevity of all transformation programs. In the current environment, it is often seen as a top challenge even with the best and biggest brands. This fun and experiential session provided practical insights into how you can develop a...