Level 3 & 4

26 & 27 January, 2017 
Certified Process Professional Master™ (CPP Master™)

Level 3: FROM PROFESSIONAL TO MASTER
Advanced Business Process Management – Process Innovation

Understand and create the Process Innovation Landscape to completely redefine the way processes are operated. By alignment with Successful Customer Outcomes we will uncover the true potential of the process, and in doing so consolidate triple crown wins i.e. simultaneously reducing costs, improving revenue and enhancing service. Establish the right measures for continued success and integrate these into corporate measurement systems e.g. balanced scorecard and strategy maps.

Level 4: FROM MASTER TO ADVANCED MASTER
Advanced Business Process Management – Performance Management

We explore and make our territory Performance Management. Advancing beyond legacy approaches we review case studies and through hands-on exercises understand the changed perspective from advanced process management. Specific items covered include:

  • Align your performance management systems to achieve successful outcomes
  • Integrate balanced scorecard and strategy maps with advanced BPM
  • Link processes to enterprise business goals

WHAT YOU GET

  • All materials electronically (for your own internal use) and online support
  • 6 BPM Toolkits (comprehensive templates and resources) to ‘take away’
  • Certification as a Certified Process Professional & CPP Master (CPP) Levels 1, 2, 3, 4 (Practitioner, Professional and Master)
  • CEMMethod(tm) and the associated SIX toolkits. 12 months license for distribution and updates
  • Ongoing resources (videos, webinars, articles) and Annual Refresher (direct and via interactive webinar)
  • Unique one to one telephone support (dedicated telephone number)

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You can download the OPEX Week 2017: Business Transformation World Summit agenda below.


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