Download the 2019 Event Guide

The 20th Annual OPEX Week: Business Transformation World Summit 2019, promises a feast for process and transformation leaders! A whole week dedicated to world class strategies, case studies and tactics on riding the storm of digital change and drive end to end business excellence through P ...

New Resources

Operational Excellence is Changing - Can You Keep Up?

The redefinition of operational excellence is transforming the workplace. The world of operations, performance and transformation is expanding at an incredibly rapid pace and now has the mission of improving customer experience too. The question is, are you ready to take advantage of this new area for growth?Download this infographic...

Change Agent: The Emerging Role of the Chief Transformation Officer

“The Chief Transformation Officer’s role is to ensure that your company is the one that not only survives the inevitable transformation, but also thrives after it. Only then can you experience transformation not as disruption, but as ongoing opportunity that leads to lasting success.”The Office of the Chief Transformation Officer...

[Infographic] The Global State of Process Excellence

What types of process improvement work will be the focus of your program in 2018-2019? What are the top three methodologies and solutions companies are planning to implement? Over 800 professionals took part in the biennial PEX Network state of the industry survey to explore how organizations around the world...

PEX Network annual report 2017 – Global state of process excellence

PEX Network surveyed 800+ process improvement and operational excellence professionals, as part of the largest global survey into the state of process excellence. In this exclusive report, we reveal the key trends highlighted by the “2017 biennial PEX Network State of the Industry Process Excellence Survey” and explore how organizations...

8 Steps To Successful Business Transformation

Before an organization or corporation decides to embark on a business transformation process it is critical that they honestly understand the “WHY” we are going to do this activity, including both the perceived positives and the potential for greater discord within the organization. Change no matter how simple or logical...

RPA: Change, Innovation & The Future

Robotics Process Automation is very fast paced, and it pays to keep up. In as little as 12 months, RPA solutions can transform business processes radically. The process automation industry is set to grow by as much as 60% before 2020, so businesses need to adapt now so they are...

[Free eBook] The Process Revolution

Global process improvement expert Craig Reid summarizes the key issues, the “hot spots” that organizations face today and how they can start to focus their efforts to become truly customer- centric. There are a multitude of handbooks explaining methodologies, tools and techniques on how to implement process improvement – but...

RPA and AI: Fueling Future Business Operations

The rise of Robotic Process Automation and Artificial Intelligence in today's business world is giving companies the tools to automate their functions and operations.This may not be a new concept, but with automation becoming more intelligent and affordable, companies are increasingly considering new strategies to implement RPA to enhance their...

C-Suite Digital Strategy - A Survival Guide

Today’s C-suites are at the forefront of unprecedented change as reinvented market places, disruptive technologies and business models have become key transformation drivers for boardroom decision-making. Chief operating officers, transformation and OPEX leaders now have the opportunity to embrace change and create a new standard in business and customer excellence....

[New eBook] Fundamentals of Manifesting The Transformative Leader Within - Series 1

How do you successfully identify needed change? Create a vision and guide through inspiration? How do you execute change in tandem with a commited team? Get the answers in this insightful eBook series by Amir Ghannad get the keys to unlocking the your transformative leader within. Download your copy now:

[New eBook] Fundamentals of Manifesting The Transformative Leader Within - Series 2

Leaders are called to not just manage change but to lead transformations that bring about a step change in the results, capability, and the level of fulfillment of their team members. In Part 2 of The Transformative Leader eBook series, Amir explores how you can expand your influence, your impact,...

Business Architecture: What's all the fuss about?

Business architecture (BA) is about taking a step back and understanding the vision of a business before looking at how this can be achieved through actionable change.BA is not a new concept - it has been around for decades, so why is it that only now are we seeing a...

[Free Podcast] The Secret to Marriott Hotels Business Excellence

The Senior Director of Operational Excellence and Six Sigma- US & Canada for Marriott Hotels, Sally Toister joins us from the OPEX Summit in San Diego where she shares that the organizations entire business is around customer experience. Her background is obviously as a six sigma practitioner. She was taught...

Strategy Vs Execution

We spoke to two transformation leaders (Miquel Estapé, Deputy CEO, AOC and Paulina Wydra, Change Leader, UBS) ahead of this year’s OPEX Week 2018. We also sat down and spoke with Cathy O’Dowd, Motivational Speaker, about the difference between strategy and execution from the top of a mountain.discover:- How paving...

Exclusive Resources

Women in Leadership: Achieving the Next Level of Excellence for Female OPEX Leaders

For the first time OPEX Week will feature an inspirational session for women leaders in the operational excellence and business transformation world to discuss how they can assist with building business capabilities whilst accelerating their own leadership career! In this interview we look at what makes an effective leader, the...

The state of Robotic Process Automation and Artificial Intelligence in the Enterprise

In 2014, distinguished Oxford University philosopher, Nick Bostrom, released his book Super intelligence: Paths, Dangers, Strategies. It hypothesizes the potential impact on society if “machine brains” were to surpass that of a human, with the premise being that our destiny would be dependent on machine intelligence, and therefore out of...

Future of Operations

The business landscape has changed dramatically over the past decade. Digital technology is enabling new ways of working and driving changing business models.

PEX Network Awards Application Pack

The PEX Network Global Awards celebrate and recognize outstanding performance achieved by leading companies for business transformation initiatives! Download your awards application kit – included is a walk through of the awards categories, the judging criteria and entry guidelines

“Process professionals must learn to think more like a CEO”: Interview with DuPont's Don Linsenmann

Trying to gain executive buy-in for your operational excellence initiatives? Don Linsenmann, Vice President Business Process Excellence and Corporate Six Sigma Champion, DuPont Corporation has one piece of advice: think more a CEO. >>> Download the full interview here

Report: Operationalizing Business Performance

SVP’s of Business Improvement from leading companies; Anthem, Walgreens, Guy Carpenter and Marsh discuss their OPEX case studies and how they have overcome key challenges in their pursuit to achieve enterprise operational excellence including:Ensuring OPEX is in tune with business objectivesLinking your operations to your company strategyGetting the strategy right

iGrafx - Process Mapping vs Process Modeling

Exclusive infographic from our partner iGrafx

A Roadmap to Operational Excellence

This eBook describes as clear path for you to achieve enterprise operational excellence, depicting the latest statistics from the PEX Network Annual Report and interviews conducted with leading organizations around the world on their roadmaps to OpEx success.Executives are constantly looking to successfully execute on large-scale change initiatives and learn...

[Infographic] Top 10 Challenges for OpEx Professionals

Here's our first teaser into the results of our Biennial State of the Industry Report - The Report Revolutionizing the World of Business Performance.Over 500 process and operational excellence practitioners have listed their primary challenges for the year ahead and the results are in. How do you stand amongst your...

Digital Transformation: Driving Business Transformation

Download the whitepaper by Dan Morris, CBPP, CBA Managing Principal, Wendan Consulting discussing how to drive business transformation using digital technology.

United States of OpEx

We've put together this interactive infographic below which highlights the largest companies by revenue in every US State, according to Fortune 500, research firm Hoover and IT company Broadview. PEX Network provides additional operational excellence (OpEx) insight from market research and the PEX Network Annual State of the Industry Report....

[WEBINAR] What Does The Future Hold For Process Excellence?

Our specially selected OPEX Week Advisory Board members debated, discussed and offered their insight into what’s going to drive the business process agenda in the decade ahead. At this halfway point of the year, it’s your opportunity to take a step back and reflect on what your industry will look...

[VIDEO] Deploying Lean and Continuous Improvement to Transform Culture across Kuhn

Workplace organizational leader, Eddie Smith, Director of Operations, Kuhn Krause, Kuhn North America highlights the secrets behind achieving a range of industry awards. This presentation was filmed at PEX Week 2016

The Process of Process Management Strategy Execution In a Digital World

The BPM-Discipline is implemented through the “process of process management”. Organizations look for a way to systematically establish their process of process management fast and cost effectively. This can be achieved using a holistic framework and reference model. This whitepaper introduces the BPM-Discipline and how it is implemented through the...

4 Tips for Leveraging Technology to Deliver Organizational Effectiveness

Manufacturing has been at the forefront of process excellence for decades, but how are modern manufacturers dealing with today’s challenges? Ahead of the 18th Annual OPEX Week: Business Transformation Global Summit. The PEX Network asked key speakers Rick Hepp, Executive Director, Operational Excellence, Bristol-Myers Squibb and Gerry McCool, Senior Director,...

What have Superheroes and Business Architects got in Common?

One of the top challenges faced by companies is how to align business strategy and operational excellence program and many organizations fail to achieve this. What is the missing link? How to develop a well-articulated blueprint for business and operations alignment? Business architecture is the answer according to many that...

[VIDEO] Meet OPEX Week Advisory Board Member Roop Singh

In this exclusive interview Roop Singh, Business Transformation Architect, SecureWorks and OPEX Week Advisory Board Member shares his insights on process excellence as a medium to operational excellence, technological shifts in the industry and driving new business models. The OPEX Week Advisory Board helps drive impartial, informed dialogue on the operational...

[VIDEO] ‘Be the Customer’ - Exclusive Interview with Steven Carleton, COO, Global Shipping, eBay Inc

In this exclusive PEX Network interview Steven Carleton, Chief Operating Officer - Global Shipping, eBay Inc, shares his insights on the constantly changing demands of the customer and the next-generation operational excellence. Steven shares the steps he has taken at eBay to build a customer-centric company culture.Steven will be speaking...

Business Architecture: The Superhero Series Issue 2 - Driving Successful Business Transformation

“Business architects are superheroes, they have a bird’s eye view and a broader perspective of the world. In order to be successful business architects need to utilize their broader view of the business, and it takes a herculean effort to demonstrate and convince others that change is possible.” - Partha...

How to Think Like a Founder - From Process Excellence to Lean Innovation

Ahead of his Keynote presentation at OPEX Week 2017, we caught up with the Big Ideas Speaker Suneel Gupta, to discuss how to take the leap from traditional process improvement to lean innovation.Suneel Gupta, Founder and CEO, Rise, Former VP of Product Development, Groupon, Visionary Product and Innovation Leaderwas named...

How did Pitney Bowes Accelerate Back Office Operations by 56% in less than 90 days?

Pitney Bowes is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce

Sponsorship enquiry

OPEX Week 2017 Attendees

OPEX Week Business Transformation World Summit is the largest business transformation and OPEX gathering (800+ attendees), and the only one that brings together the entire decision-making unit (C-Level, OPEX, Business Architects).View the full list of the 800+ business transformation and OPEX professionals who attended the 2017 event. (function () {...

Solution Providers Information Pack

OPEX Week: Business Transformation World Summit is unique. It is the largest, most progressive event for this community, attracting over 800 attendees earlier this year. Sponsoring gets you face-to-face interactions with the entire decision-making unit (C-Level, OPEX, Business Architects). Even better, our attendees are actively looking for your solutions to improve their projects. We...

OPEX WEEK 2018 Event Brochure - Sponsorship

OPEX Week Business Transformation World Summit is the largest business transformation and OPEX gathering (1000+ senior-level executives from the leading major global corporations), and the only one that brings together the entire decision-making unit (C-Level, OPEX, Business Architects).View the full details of the 100+ SVP level practitioner speaker line up, 150+ session agenda and current sponsors in the...

OPEX Week 2018 Floorplan

OPEX Week: Business Transformation World Summit is unique. It is the largest, most progressive event for this community, attracting over 800 attendees earlier this year. Our attendees are actively looking for your solutions to improve their projects, and sponsoring the event gets you face-to-face interactions with the entire decision-making unit...

OPEX Week: Business Transformation World Summit 2018

[Video] How Process Excellence Transforms Maintenance And Asset Performance

This presentation by Brett Warland, Director of Process Improvement at PolyOne, shows you how to implement major process changes across a global business, from pilot stage to roll out.Key methods explained, include:- Utilizing lean and six sigma and technology to deliver required process results·- Creating a common language across business...

[VIDEO] PEX Network Global Awards - The Road to Victory

Past PEX Network Global Award winners share their stories. Take your first step on the road to victory by entering the 2017 PEX Network Global Awards at www.processexcellencenetwork.com/awards

PEX Week Agenda Road Map: Align strategy with operational excellence

Want advise on how to align strategy with operational excellence to drive sustainable, enterprise-wide transformation? Download this road map which sets out which PEX Week sessions you need attend to achieve this.

Attendee Registration Form

Download and submit your registration form for the OPEX Week: Business Transformation World Summit and we will reserve your seat >>

OpEx Week Post Show report

See what happened at OpEx Week 2017!

Chief Operating & Transformation Officer Summit 2018 - Agenda

Today, the world’s five largest companies by market capitalization are all from the technology sector, changing from a diversified basket of energy, manufacturing and banking giants in just 10 years. The big question that all the C-suites need to answer is: Is my business still relevant?What is required of today’s...

Who will you meet at #OPEXWeek 2018?

The 19th Annual OPEX Week: Business Transformation World Summit 2018 will be joined by 1000+ business transformation executives and 100+ of the most influential experts from the world's leading brands and most innovative companies. You'll have a front-row seat as they share real case-studies from the full spectrum of process,...

The Transformative Leader - Complete eBook Series

How do you succesfully identify needed change? Create a vision and guide through inspiration? How do you execute change in tandem with a commited team? Get the answers in this insightful eBook series by Amir Ghannad get the keys to unlocking the your transformative leader within. Download the complete ebook...

#OPEXWeek Partner Content

What is GDPR and who does it affect?

General Data Protection Regulation (GDPR) is the legal framework to protect the data rights of E.U. citizens which will come into force on May 25, 2018. This whitepaper will help you understand the implications, obligations and heavy penalties for non-compliance.

AuraPortal: Why Should Businesses Use Process Management?

Why should Businesses Use Process Management?An explanatory guide by AuraPoral on business processes, their digitization and how to work with digitized processes.