Resource Library

OPEX Week 2019 exclusive - Interactive event guide

The OPEX Week: Business Transformation World Summit interactive event guide will give you the full insight into the greatest Operational Excellence summit the world has ever seen. Celebrating it's 20th Anniversary, the biggest just got bigger!  Take a look into what the r ...

New Resources

Live scribes! Exclusive OPEX Week Presentation Insights

World dominating companies ahead of the curve are embracing and leading, innovation, reinvention and transformation. How are they doing it?  Find out from the 100+ world class leaders in operational excellence and business transformation who let us know at OPEX Week: Business Transformation World Summit 2018!

Case study: Re-imagining and developing a strong, effective culture to fit your new business model

The nature of work in changing at a swift and rapid pace and with new mind-sets must emerge – hierarchies are being upended, the battle for top talent is intensifying and great leaders know that a strong and effective culture is critical for competitive advantage.In this exclusive and complimentary video...

Top 5 Challenges in Business Transformation: USA vs Europe

‘The world is changing very fast. Big will not beat small anymore. It will be the fast beating the slow.’ - Rupert MurdochWith almost 900 business transformation, continuous improvement and process/operational excellence leaders taken part in the 2018-2019 State of the Industry Process Excellence Survey, we take a look at...

The Building Blocks For Continuous Improvement

Over the past 15 years, LEGO has achieved what has come to be appreciated as the greatest U-turn in corporate history. In 2004 the Danish-born company was drowning in $800m of debt and was being hit by a 30% loss in sales year-on-year.Despite being arguably the most recognizable toy brand...

PEX Network Annual Report: The Global State of Process Excellence

Process Excellence has a place in every organization - from the kitchen table startups to the biggest players on the planet, your purpose is to make work more efficient, more productive and more profitable. Our purpose is to give you the information you need to achieve this. For twenty years,...

Strategy Vs Execution: Which Truly Drives Transformation?

Ahead of this year’s OPEX Week 2018, we spoke to two transformation leaders (Miquel Estapé, Deputy CEO, AOC and Paulina Wydra, Change Leader, UBS) as well as Cathy O’Dowd, Motivational Speaker, about the difference between strategy and execution.discover:How paving the way and doing something new is more about excellent execution...

[Infographic] Global State of Process Excellence 2018

A teaser of what is to come in the 2018 Global State of Process Excellence Report - Over 700 professionals took part in the biennial PEX Network state of the industry survey to explore how organizations around the world are approaching process excellence. Ahead of the release of the 2018...

Combining Methodologies To Achieve Operational Excellence

We speak with business transformation leaders Mesbah Haque, formerly JP Morgan, and Michael Stober, Citizens Bank, about the practical applications of combining business methodologies such as Lean Six Sigma, Design Thinking and Agile to drive operational excellence. Between the 21 and 25 January, Mesbah and Michael will both be sharing...

Transforming Leadership: Driving Successful Business

We interviewed leaders in the Employee Experience and Leadership Development sphere, Kathryn Payne and Troy Eutsler, about transforming leadership and the importance of individuals in achieving operational excellence. Between the 21st and 25th January 2019, Kat and Troy will be discussing what is required from individuals, management and change in...

Taking The Robot Out of The Human: Featuring Perspective From a Process Mining Leader

The boom in automated technology is transforming the way operational processes are run and many speculate that the introduction of RPA, machine learning and cognitive automation will lead to an unprecedented demise in human employment. Get an exclusive look at the reality behind this feared ‘career coup’ and explore the prevailing need for human-touch in...

Data Driven Transformation

We speak with Heidi Hattendorf, Director of Business Innovation & Transformation at Motorola Solutions about the applications and rewards of data as well as the challenges of driving a multi-year transformation.

How to Drive a Successful Digital Transformation

How can businesses adapt and continuously improve in the new digital world? What are the critical drivers and inhibitors for a successful digital transformation? What are the biggest mistakes that you can avoid? Get all the answers from Digital Transformation Expert, Mark Etwaru!

Linking Blockchain and Business Process Management

How will blockchain revolutionize the world of business process management? Find out in this article with Roop Singh and PEX Network's Ian Hawkins.

OPEX Week: Business Transformation World Summit 2019

PDF Event Guide | OPEX Week Business Transformation World Summit 2019

The OPEX Week Business Transformation World Summit event guide will give you the full insight into the greatest Operational Excellence summit the world has ever seen. Celebrating it's 20th Anniversary, the biggest just got bigger!  Take a look into what a record breaking 150+ speakers have in store for their...

OPEX Week COO & Chief Transformation Officer Summit Agenda

Following last year’s success, OPEX Week: Business Transformation World Summit expands the Chief Operating & Transformation Officer Summit to discuss exactly how the COO and Chief Transformation Officers can cut through operational complexity and discover their unique opportunities and capabilities to deliver exponential growth.Core themes at the Chief Operating &...

Package Guide | OPEX Week Business Transformation World Summit 2019

With 150+ speakers and thought leaders hailing from the most influential companies in the world, OPEX Week Business Transformation World Summit 2019 is an opportunity too good not to share. Download the 2019 Package guide to uncover the Group Booking pricing guide for the current Early Bird of the month. 

Top Sessions with a Strategy Focus | OPEX Week Business Transformation World Summit 2019

Are you seeking to align your OPEX Transformation initiatives with business strategies to maximize business impact?Download the mini agenda to explore the top 6 sessions for you.

Top Sessions with a People Focus | OPEX Week Business Transformation World Summit 2019

This mini agenda takes a look at the top 6 sessions for those seeking to develop their focus on leveraging progressive & deep change management in a move towards a continuous improvement culture for business excellence – essentially Culture Transformation.

Top Sessions with a Process Focus | OPEX Week Business Transformation World Summit 2019

This mini agenda explores the top 6 sessions for those seeking to develop their focus on an building a holistic approach to achieving breakthrough performance improvement by combining LSS, Agile, Design Thinking & Intelligent Process Automation

Top Sessions with a Technology Focus | OPEX Week Business Transformation World Summit 2019

This mini agenda offers a look at the top 6 sessions for those seeking to develop their focus on exploring the next frontier of operational improvement through Artificial Intelligence, Machine Learning & Analytics.

Top Sessions with a Customer Focus | OPEX Week Business Transformation World Summit 2019

Download this mini agenda for a look at the top 6 sessions for those seeking to develop their focus on revolutionizing customer experience through process re-design, co-creation and digital transformation.

[Video] How Process Excellence Transforms Maintenance And Asset Performance

This presentation by Brett Warland, Director of Process Improvement at PolyOne, shows you how to implement major process changes across a global business, from pilot stage to roll out.Key methods explained, include:- Utilizing lean and six sigma and technology to deliver required process results·- Creating a common language across business...

[VIDEO] PEX Network Global Awards - The Road to Victory

Past PEX Network Global Award winners share their stories. Take your first step on the road to victory by entering the 2017 PEX Network Global Awards at www.processexcellencenetwork.com/awards

Podcasts

A Podcast with Tony Saldanha, Procter & Gamble’s VP of IT & Global Business Services

The inimitable Tony Saldanha who might be best known as Procter & Gamble’s VP of IT & Global Business Services joins us and shares an insight into his goal to create disruptive information technology products that will be used by global GBS units beyond P&G. He works with large IT...

Holistic System of Lean Management - A Podcast with Vice President at Aetna

Six Sigma Black Belt, Vice President at Aetna, Diane Lopes joins the PEX Network to discuss how she and her team are pivoting from an initiatives-focused program to a holistic system of Lean Management. They're calling it a 'Business System' to ensure that up and down the organization, each aspect...

The LEGO Philosophy - A Podcast with Peter Evans, LEGO Continuous Improvement Director

Peter Evans, LEGO Continuous Improvement Director joins us and lays out the Lego Philosophy: "I think we have a mission, which is to create the builders of tomorrow. We mean that absolutely. So it's something that's ingrained in us, which is that; A toy is one of the most important...

Ensuring Process Excellence During Traditional Cycles - A Podcast with Nigel Leppitt, Allianz

Nigel Leppitt, Global Head of Organisation and Business Transformation at Allianz joins us and shares that it's tough to ensure process excellence during traditional cycles. But Nigel has been tasked with doing so in a completely new business model and returning the business to profit. With cost considerations being hyper-sensitive,...

Modernizing your Customer Service Operations - A Podcast with Transport for London

Simon Williams, Senior Software Developer at Transport for London on modernizing TfL's Customer Service Operations in Stations, and how Technology applies to their Train Service, Maintenance and Employment Practices. Simon is also looking at centralizing some of TfL's facilities.

How a Business Actually Works - A Podcast with COO at Naked Wines

Laura (Evans) Rosenberger, COO at Naked Wines UK on the organization's take on process excellence. In less than 3 years Laura has gone from Head of Continuous Improvement to COO and in this podcast Laura discusses her roles. From financial planning and analysis, being involved in budgeting, forecasting, measuring the...

e-Books

[eBook] The Transformative Leader

How do you successfully identify needed change? Create a vision and guide through inspiration? How do you execute change in tandem with a committed team? Get the answers in this insightful eBook series by Amir Ghannad and uncover  the keys to unlocking the your transformative leader within. Download the complete...

[eBook] The Process Revolution

Global process improvement expert Craig Reid summarizes the key issues, the “hot spots” that organizations face today and how they can start to focus their efforts to become truly customer-centric. There are a multitude of handbooks explaining methodologies, tools and techniques on how to implement process improvement – but this...

[eBook] Fundamentals of Manifesting The Transformative Leader Within - Series 1

How do you successfully identify needed change, create a vision and guide through inspiration? How do you execute change in tandem with a committed team? Get the answers in this insightful eBook series by Amir Ghannad get the keys to unlocking the your transformative leader within. Download your copy now:

[eBook] Fundamentals of Manifesting The Transformative Leader Within - Series 2

Leaders are called to not just manage change but to lead transformations that bring about a step change in the results, capability, and the level of fulfillment of their team members. In Part 2 of The Transformative Leader eBook series, Amir Ghannad explores how you can expand your influence, your...

Exclusive Resources

Women in Leadership: Achieving the Next Level of Excellence for Female OPEX Leaders

For the first time OPEX Week will feature an inspirational session for women leaders in the operational excellence and business transformation world to discuss how they can assist with building business capabilities whilst accelerating their own leadership career! In this interview we look at what makes an effective leader, the...

The State of Robotic Process Automation and Artificial Intelligence in the Enterprise

In 2014, distinguished Oxford University philosopher, Nick Bostrom, released his book Super intelligence: Paths, Dangers, Strategies. It hypothesizes the potential impact on society if “machine brains” were to surpass that of a human, with the premise being that our destiny would be dependent on machine intelligence, and therefore out of...

Change Agent: The Emerging Role of the Chief Transformation Officer

“The Chief Transformation Officer’s role is to ensure that your company is the one that not only survives the inevitable transformation, but also thrives after it. Only then can you experience transformation not as disruption, but as ongoing opportunity that leads to lasting success.”The Office of the Chief Transformation Officer...

RPA and AI: Fueling Future Business Operations

The rise of Robotic Process Automation and Artificial Intelligence in today's business world is giving companies the tools to automate their functions and operations.This may not be a new concept, but with automation becoming more intelligent and affordable, companies are increasingly considering new strategies to implement RPA to enhance their...

RPA: Change, Innovation & The Future

Robotics Process Automation is very fast paced, and it pays to keep up. In as little as 12 months, RPA solutions can transform business processes radically. The process automation industry is set to grow by as much as 60% before 2020, so businesses need to adapt now so they are...

C-Suite Digital Strategy - A Survival Guide

Today’s C-suites are at the forefront of unprecedented change as reinvented market places, disruptive technologies and business models have become key transformation drivers for boardroom decision-making. Chief operating officers, transformation and OPEX leaders now have the opportunity to embrace change and create a new standard in business and customer excellence....

Business Architecture: What's all the fuss about?

Business architecture (BA) is about taking a step back and understanding the vision of a business before looking at how this can be achieved through actionable change.BA is not a new concept - it has been around for decades, so why is it that only now are we seeing a...

Operational Excellence is Changing - Can You Keep Up?

The redefinition of operational excellence is transforming the workplace. The world of operations, performance and transformation is expanding at an incredibly rapid pace and now has the mission of improving customer experience too. The question is, are you ready to take advantage of this new area for growth?Download this infographic...

Solution Provider Resources

2017 Attendees | OPEX Week Business Transformation World Summit 2019

OPEX Week Business Transformation World Summit is the largest business transformation and OPEX gathering (800+ attendees), and the only one that brings together the entire decision-making unit (C-Level, OPEX, Business Architects).View the full list of the 800+ business transformation and OPEX professionals who attended the 2017 event. (function () {...

Solution Providers Information Pack | OPEX Week Business Transformation World Summit 2019

OPEX Week: Business Transformation World Summit is unique. It is the largest, most progressive event for this community, attracting over 800 attendees earlier this year. Sponsoring gets you face-to-face interactions with the entire decision-making unit (C-Level, OPEX, Business Architects). Even better, our attendees are actively looking for your solutions to...

Sponsorship Event Brochure | OPEX Week Business Transformation World Summit 2018

OPEX Week Business Transformation World Summit is the largest business transformation and OPEX gathering (1000+ senior-level executives from the leading major global corporations), and the only one that brings together the entire decision-making unit (C-Level, OPEX, Business Architects).View the full details of the 100+ SVP level practitioner speaker line up, ...

Floorplan | OPEX Week Business Transformation World Summit 2018

OPEX Week: Business Transformation World Summit is unique. It is the largest, most progressive event for this community, attracting over 800 attendees earlier this year. Our attendees are actively looking for your solutions to improve their projects, and sponsoring the event gets you face-to-face interactions with the entire decision-making unit...

#OPEXWeek Partner Content

What is GDPR and who does it affect?

General Data Protection Regulation (GDPR) is the legal framework to protect the data rights of E.U. citizens which will come into force on May 25, 2018. This whitepaper will help you understand the implications, obligations and heavy penalties for non-compliance.

AuraPortal: Why Should Businesses Use Process Management?

Why should Businesses Use Process Management? An explanatory guide by AuraPoral on business processes, their digitization and how to work with digitized processes.