RIDE THE STORM OF DIGITAL CHANGE:
Accelerate Business Excellence Through People, Process and Technology
THE LARGEST ANNUAL GLOBAL OPEX MEETING
150+
Inspirational Speakers
800+
Transformation Leaders
1000+
2019 Attendees
WHAT IS #OPEXWEEK?
With the best speaker line-up year on year, the world’s leading brands and most innovative companies continue to place their business and professional development needs in our hands. #OPEXWeek has been the leading event for business transformation executives for the past 20 years, delivering an invaluable and unforgettable learning and networking experience for the leaders of the OPEX World. In its 20th year, 150+ inspiring senior leaders will take the stage as together you shape the future of business and process excellence. Never before has PEX Network and the OPEX community seen what’s coming this January at the 20th Annual OPEX Week: Business Transformation World Summit 2019!
FIRST CLASS EVENT
“Digital transformation, operational innovations, culture and customer excellence: OPEX Week 2019 covers all of them, and I can’t wait to celebrate success and network with 800 transformation leaders in January”
“OPEX Week is the place where process excellence and business transformation leaders come together every year to learn new skills, meet like-minded peers and celebrate excellence! You see professionalism, passion and true excellence at the event! I’m glad to be part of the advisory board to shape up the 2019 agenda. Look forward to meet everyone again in January!”
"Best conference I have been to! Learned a lot and enjoyed the format tremendously."
“I look forward every year to the conference. I like to measure my organization against what the rest of the industry is doing”
“This helped us learn what other companies are doing and gave us some great ideas as we re-strategize!”
“Event was extremely valuable - I learned a lot and very much appreciated all the case studies”
“I took away several specific ideas, actions, and concepts I will apply immediately. This is true value!”
“Best conference I have been to. Learned a lot and enjoyed the format and presentations”
“Great interactions and great sessions!”
“Another success. I always get "re-invigorated" seeing these professionals!”
“Great panel of experienced speakers”
“I value attending great events such as PEX Week. the aspect i appreciate the most is hearing others talk about their challenges. there are also a number of opinions that made me "think".
“Excellent networking event - great view on how other organizations are using continuous improvement”
“Great conference I had a lot of actionable items I took back with me”
“One of the best conferences I have ever attended”
“Great Networking & many of the sessions provided actions for my business”
“The event was very informative and an excellent level of speakers with broad experience”
“Good value to validate my company's maturity and to connect with like-minded peers”
“Extremely valuable especially relating to BPM solutions and seeing trends on how process excellence is successfully applied.”
“This event was valuable by seeing how other companies are approaching PEX and getting some ideas of new/different approaches to try”
“Good training and opportunties to connect with other industry professionals.”
“The event was valuable as usual. I always take away nuggets from what other organizations are doing”
“Love the panels to get various perspectives on an issue”
“Extremely valuable in understanding state of the industry”
“Enjoyed the networking the most”
“Very knowledgeable panel members with great experiences to share”
“Very strong panel of speakers - excellent speakers throughout”
“Very interesting topics and good level of speakers”
“Good collective perspective on the progress within our industry”
“This event was very valuable as we are deploying a LEAN Strategy within my Corporation. We are in the very early stages of the process, therefore it was very positive to have all this information, insight, lessons learned, among others”
"This was a very valuable event, I would consider attending again next year and/or sending others from my team."
"I will use the information to work toward improving our Lean culture and enhance sustainability of improvements"
"PEX Week is an extraordinary opportunity to maintain current in OPEX trends and challenges."
“For the 2nd year in a row, I left with some outstanding ideas and great resources.”
"This was an outstanding event. I found many of the presentations to be inspiring and educational."
“Extremely valuable for any operational excellence practitioners or leaders.”
“Very valuable. Provided good insights into industry trends and future.”
“Very valuable event. Great opportunity to gain awareness of trends and best practices as well networking.”
“This event was extremely valuable for the workflow and automation lens. I learned so much to bring back to my immediate work.”
THE INNOVATION GAME CHANGER
Terry Jones
Founder, Travelocity.com & Founding Chairman, Kayak.com
Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones has become a powerful voice in the world of entrepreneurship, business disruption and innovation in our increasingly digital world. Jones began his career as a travel agent, spent 24 years at American Airlines in marketing and information technology, capping his career as Chief Information Officer of its SABRE division.
While at SABRE he led a team of six working on a project that became Travelocity.com. Jones served as CEO of Travelocity for seven years transforming it to a public company with $3 billion in travel sales. He then became part of the founding team at Kayak.com, a company that yet again revolutionized how travel was purchased. He served as Chairman of the company from its founding until it was sold to Priceline for $1.8 billion in 2013. Today he is the Chairman of WayBlazer. He serves on the boards of Boingo, Smart Destinations and Camping and Education Foundation. He is a venture capitalist with General Catalyst and Sierra Angels.
150+ WORLD CLASS OPEX & TRANSFORMATION SPEAKERS INCLUDE:
Mia Leondakis
Vice President, Business Transformation & Automation
VMWare
Partha Baral
Senior Director, Business Architecture, Process Excellence,
VMWare
Ricardo Badillo
Director, Business Process Management
Western Union
Loren Bishop
Vice President - Director of Lean Management Office
State Street
Jorj Madalin Mihailovici
Chief Executive Officer
Veolia Group
Mihai Savin
Deputy General Manager
Apa Nova Bucuresti
Anish Sharan
Manager, Business Process Improvement
CME Group Inc.
NETWORK AND LEARN WITH THE BEST
70+ IDGs
Interactive Discussion Groups are a favourite for #OPEXWeek attendees! In small groups of 20, you get an in-depth discussion on your most pressing industry topics. Attendees pic from 3 topics of their choice and rotate on to next topic every 30 minutes!
30+ WORKSHOPS
These 90min interactive sessions focused on transformation methods, tools and key challenges are careful arranged with 10 sessions running in parallel focusing on different transformation areas. Attendees can choose up to 3 workshops that fit their learning needs! Topics include:
- Strategy Transformation
- Process Excellence - Initiating & Maturing, Advancing, Sustaining
- Technology Excellence - | Robotics, Analytics, Digital Transformation
- People & Culture Excellence - Change, Leadership
- Customer Excellence
SITE TOURS
Visit the Florida Hospital Innovation Lab! Embedded inside one of America’s largest healthcare providers, is fostering a culture of human centered innovation from within.
See innovation happening with your own eyes: feel the energy of innovation and see how people work together to create a true innovation culture
Understand how doctors, administrative staff and nurses come together to collaborate and redesign the patient experience
Understand how to use design model and process to solve Tcomplex healthcare problems
TRANSFORMATION
CLINICS
Are you on a transformation journey? What has proven to be the biggest challenges? Do you have the right partners and solution providers? Don’t you wish you could sit down with thought leaders, respected vendors, and peers that have been on the same journey to untangle some of the key challenges and show what could be done to find your way out? Transformation clinics are set up specifically for that reason.
Join to the exhibition floor and speak to the experts about your challenges and they will be glad to help you!
20 YEARS OF EXCELLENCE
20
Years Heritage
150,000+
Community Members
1,000+
2019 Attendees
Inspiring Talks. Real Case Studies.
Big Ideas.
PROCESS
EXCELLENCE
Develop a holistic OPEX approach to drive end to end business transformation
Combining lean methodologies with design thinking, agile and analytics for maximized business impact
PEOPLE & CULTURE
EXCELLENCE
Manage deep change and cultural transformation to drive sustainable continuous improvement
Develop a human based leadership for long term growth and performance
STRATEGY
TRANSFORMATION
Rethink value creation through business transformation to unlock 10x performance
Strategy planning and deployment to lead organizational transformation
Implement design thinking and inspire human centered innovation
TECHNOLOGY
EXCELLENCE
The evolution of next generation BPM to support today’s digital transformation
Drive maximum business impact and ROI through end to end intelligent automation
Drive digital transformation through cutting-edge advancements in analytics, robotics and AI
CUSTOMER
EXCELLENCE
An integrated approach to align strategy and processes around the customers needs
Revolutionize customer experience through customer process re-design, co-creation and digital transformation
No party like an #OPEXWeek party!
OPEX Week Drinks Reception: The Roaring ‘20s Prohibition Party
As OPEX Week celebrates its 20th anniversary, we are throwing a thrilling party that will transport you back in time to the dazzling era of glamour and exuberance in the 1920s. Lose yourself in a evening of jazz music and performance, find your favorite cocktail using secret passwords and enjoy an enchanting experience full of excitement, fun and perhaps a bit of nostalgia. Grab your feather boas and bow ties, let's get mingling.
Platinum Global PEX Awards Reception &
Pool Party: Celebrating 20 years of Excellence
For the past 20 years, PEX Network is proud to have witnessed and celebrated the most innovative, inspiring and the boldest OPEX best practices, teams, and transformation leaders. This year, we will celebrate this milestone of 20th anniversary with a grand platinum reception and pool party. Join our award winners, finalists and all of those who live and breathe transformation and excellence. Raise your glass and toast to the 20 years of celebrating excellence and to another 20 years to come!
Global PEX Network Excellence Awards
