THE LARGEST ANNUAL GLOBAL OPEX MEETING

150+

Inspirational Speakers

800+

Transformation Leaders

1000+

2019 Attendees

WHAT IS #OPEXWEEK?

With the best speaker line-up year on year, the world’s leading brands and most innovative companies continue to place their business and professional development needs in our hands. #OPEXWeek has been the leading event for business transformation executives for the past 20 years, delivering an invaluable and unforgettable learning and networking experience for the leaders of the OPEX World. In its 20th year, 150+ inspiring senior leaders will take the stage as together you shape the future of business and process excellence. Never before has PEX Network and the OPEX community seen what’s coming this January at the 20th Annual OPEX Week: Business Transformation World Summit 2019!

FIRST CLASS EVENT

THE INNOVATION GAME CHANGER

Terry Jones

Founder, Travelocity.com & Founding Chairman, Kayak.com

Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones has become a powerful voice in the world of entrepreneurship, business disruption and innovation in our increasingly digital world. Jones began his career as a travel agent, spent 24 years at American Airlines in marketing and information technology, capping his career as Chief Information Officer of its SABRE division.

While at SABRE he led a team of six working on a project that became Travelocity.com. Jones served as CEO of Travelocity for seven years transforming it to a public company with $3 billion in travel sales. He then became part of the founding team at Kayak.com, a company that yet again revolutionized how travel was purchased. He served as Chairman of the company from its founding until it was sold to Priceline for $1.8 billion in 2013. Today he is the Chairman of WayBlazer. He serves on the boards of Boingo, Smart Destinations and Camping and Education Foundation. He is a venture capitalist with General Catalyst and Sierra Angels.

20 REASONS THE OPEX COMMUNITY LOVES #OPEXWEEK

150+ WORLD CLASS OPEX & TRANSFORMATION SPEAKERS INCLUDE:

Partha Baral

Senior Director, Business Architecture, Process Excellence,
VMWare

Ricardo Badillo

Director, Business Process Management
Western Union

Mia Leondakis

Vice President, Business Transformation & Automation
VMWare

Loren Bishop

Vice President - Director of Lean Management Office
State Street

Joel Smith

Director, Rapid Continuous Improvement
Dr Pepper Snapple

Jorj Madalin Mihailovici

Chief Executive Officer
Veolia Group

Mihai Savin

Deputy General Manager
Apa Nova Bucuresti

Anish Sharan

Manager, Business Process Improvement
CME Group Inc.

NETWORK AND LEARN WITH THE BEST

70+ IDGs

Interactive Discussion Groups are a favourite for #OPEXWeek attendees! In small groups of 20, you get an in-depth discussion on your most pressing industry topics. Attendees pic from 3 topics of their choice and rotate on to next topic every 30 minutes!

30+ WORKSHOPS

These 90min interactive sessions focused on transformation methods, tools and key challenges are careful arranged with 10 sessions running in parallel focusing on different transformation areas. Attendees can choose up to 3 workshops that fit their learning needs! Topics include:

  • Strategy Transformation
  • Process Excellence - Initiating & Maturing, Advancing, Sustaining
  • Technology Excellence - | Robotics, Analytics, Digital Transformation
  • People & Culture Excellence - Change, Leadership
  • Customer Excellence

SITE TOURS

Visit the Florida Hospital Innovation Lab! Embedded inside one of America’s largest healthcare providers, is fostering a culture of human centered innovation from within.

See innovation happening with your own eyes: feel the energy of innovation and see how people work together to create a true innovation culture

Understand how doctors, administrative staff and nurses come together to collaborate and redesign the patient experience

Understand how to use design model and process to solve Tcomplex healthcare problems

TRANSFORMATION
CLINICS

Are you on a transformation journey? What has proven to be the biggest challenges? Do you have the right partners and solution providers? Don’t you wish you could sit down with thought leaders, respected vendors, and peers that have been on the same journey to untangle some of the key challenges and show what could be done to find your way out? Transformation clinics are set up specifically for that reason.

Join to the exhibition floor and speak to the experts about your challenges and they will be glad to help you!

DOWNLOAD THE EVENT GUIDE

20 YEARS OF EXCELLENCE

20

Years Heritage

150,000+

Community Members

1,000+

2019 Attendees

Inspiring Talks. Real Case Studies.
Big Ideas.

PROCESS
EXCELLENCE

Develop a holistic OPEX approach to drive end to end business transformation

Combining lean methodologies with design thinking, agile and analytics for maximized business impact

PEOPLE & CULTURE
EXCELLENCE

Manage deep change and cultural transformation to drive sustainable continuous improvement

Develop a human based leadership for long term growth and performance

STRATEGY
TRANSFORMATION

Rethink value creation through business transformation to unlock 10x performance

Strategy planning and deployment to lead organizational transformation

Implement design thinking and inspire human centered innovation

TECHNOLOGY
EXCELLENCE

The evolution of next generation BPM to support today’s digital transformation

Drive maximum business impact and ROI through end to end intelligent automation

Drive digital transformation through cutting-edge advancements in analytics, robotics and AI

CUSTOMER
EXCELLENCE

An integrated approach to align strategy and processes around the customers needs

Revolutionize customer experience through customer process re-design, co-creation and digital transformation



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No party like an #OPEXWeek party!

OPEX Week Drinks Reception: The Roaring
‘20s Prohibition Party

As OPEX Week celebrates its 20th anniversary, we are throwing a thrilling party that will transport you back in time to the dazzling era of glamour and exuberance in the 1920s. Lose yourself in a evening of jazz music and performance, find your favorite cocktail using secret passwords and enjoy an enchanting experience full of excitement, fun and perhaps a bit of nostalgia. Grab your feather boas and bow ties, let's get mingling.

Platinum Global PEX Awards Reception &
Pool Party: Celebrating 20 years of Excellence

For the past 20 years, PEX Network is proud to have witnessed and celebrated the most innovative, inspiring and the boldest OPEX best practices, teams, and transformation leaders. This year, we will celebrate this milestone of 20th anniversary with a grand platinum reception and pool party. Join our award winners, finalists and all of those who live and breathe transformation and excellence. Raise your glass and toast to the 20 years of celebrating excellence and to another 20 years to come!

Global PEX Network Excellence Awards

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