Creating and Empowering Business Growth:
Ascend to the future

The 19th Annual OPEX Week: Business Transformation World Summit 2018 has arrived! This coming January, you will learn from 100+ of the most influential experts from the world's leading brands and most innovative companies. You'll have a front-row seat as they share real case-studies from the full spectrum of process, technology and people - Together you will explore the most effective strategies to help you ascend to the future of exponential growth. Your one-stop destination that covers everything you need to accelerate your business transformation:


The future state of C-suite: Achieving top line growth through business model innovation and digital transformation


A truly aligned business transformation and OPEX strategy: Building the next generation capabilities through Business architecture


Placing customer value at the center of your transformation: Adjusting your approach, process, and metrics to be customer focused


Engage and empower: Developing and sustaining a high performance culture


Transform into the future with your digital workforce and technology enablement

Look no further, join 1000+ business transformation executives this coming January in Orlando.

Download the Agenda

The LARGEST And Most INSPIRING Global Event For The Operational Excellence Ecosystem



Years Heritage



Past Attendees



Community Members









Transformative Business Conversations

Your 100+ Transformation and OPEX Expert Speakers:

Joel Smith

Director, Rapid Continuous Improvement
Dr Pepper Snapple

Sally Toister

Senior Director, Operational Excellence – Americas Division
Marriott International

James Dodkins

Board Advisor
BP Group

Martijn Gribnau

Chief Transformation Officer
Genworth Financial

John Olson

VP Business Transformation
Johnson Controls

Peter Malek

Director, Process Performance & Operational Excellence

Anish Sharan

Manager, Business Process Improvement
CME Group Inc.

Kristen Burton

Director of Digital Enablement

Liz Iversen

Senior Vice President, Chief Quality & Regulatory Officer

Kishore Kandru

Senior Manager Business Process Architecture & Automation
CSAA Insurance Group

Ken Goldman

Chief Financial Officer

Roger Price

Chief Executive Officer

Diane Lopes

Vice President, Business Excellence

Pete Khanna

Chief Executive Officer

Josh Seeman

AVP, Automation

Jeff Davis

Executive Director, Operational Excellence
JP Morgan Chase

Ashley Dougan

Director, Continuous Improvement
Kellogg Company

Dan Semmens

Managing Director Transformation
ATB Financial

Bror Muller

Vice President, Business Change
Tokio Millennium Re

Rakesh Amerineni

Manager, Finance Business Transformation & Architecture

Renaud Fournier

Chief Business Transformation Officer
New York University

Jina Jayanetti

Head of Process Optimization Center of Excellence
Fifth Third Bank

Loren Bishop

Vice President - Director of Lean Management Office
State Street

Jon Beller

Senior Vice President, Operational Excellence
First United Bank

Ieasha Taitano

Vice President of Design Thinking
LPL Financial

Shane Wentz

Global Director Continuous Improvement

Mathy Sales

VP of Performance Excellence
National Express

Bao Do

Business Architecture Manager, Innovation & Strategy
Wells Fargo Advisors

Brian Williams

SVP, Head of Continuous Improvement
Voya Financial

Therese Steiner

Director, Operational Effectiveness, Global Operations

Aparna Singhal

Director, Sales Operations and Business Intelligence
Google Cloud

Hauke Schupp

Vice President, Enterprise Change Management
American Advisors Group

View All Speakers

Accelerate Your Business Transformation
With Exclusive Insights On:


Enterprise transformation & OPEX alignment




A problem
solving culture


The rise of digital workforce: RPA & AI Next Generation


Becoming data driven: Business Intelligence & Analytics


Innovation &
Design thinking




OPEX deployment & measurement

Chief Operating & Transformation Officer Summit

For the first time, OPEX Week: Business Transformation World Summit incorporates the Chief Operating & Transformation Officer Summit to discuss exactly how the C-suites can cut through the complexity and discover their unique opportunities to exponential growth.

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Business Architecture World Summit

For the first time, OPEX Week: Business Transformation Summit is incorporating the Business Architecture World Summit to examine the rising role of Business Architecture and provide a unique platform for transformation leaders to get a deeper understanding of different disciplines of Business Architecture.

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What’s new in 2018?


Easy to navigate: You can easily fine dice an agenda that would maximize your learning experienced


OPEX Deployment maturity themed workshops & IDGs: Initiating, Developing, Sustaining


Industry focused IDGs: Manufacturing, CPG/Retail, Financial Services, Tech, Healthcare, Disruptive Camp


Dedicated track for future’s digital workforce: RPA & AI


Uncover C-suites priorities through Chief operating & transformation officer summit


Examine the rising role of Business Architecture in helping companies to achieve exponential top line growth


Cater for all your business transformation needs: C-suite priorities, OpEx deployment & tools, Change & PMO, digital transformation, Technology enablement, Customer Excellence, Business Architecture,

Advisory Board for the 19th OPEX Week: Business Transformation World Summit

Leslie Behnke

Senior Director Business Integrations, Walgreens

Loren Bishop

VP - Director of the Lean Management Office, State Street

John Olson

Vice President Business Transformation, Johnson Controls

Mia Leondakis

VP, Business Transformation & Automation, VM Ware

Sheila Montney

Assistant Vice President, State Farm

Raju Deshpande

SVP, Director of Operational Excellence, East West Bank

Dennis Narlock

General Manager, Catalent Pharma Solutions

Mehul Mehta

Director, Process Excellence & Innovation, Verizon

Jeff Brown

SVP, Head of Worldwide Operations, CNA Insurance

Michele Boutwell

SVP, Re-engineering, Citi Digital Experience

Nina Muhleisen

Head of World Class Delivery Model, ANZ

The application and judgement phases of the PEX Network Awards for 2018 have now been completed and we're excited share the finalists with you below! These globally recognized awards honor the process professionals who have stood out and made an impact.

To attend the awards, purchase your tickets for the 19th Annual OPEX Week: Business Transformation World Summit! Due to high demand, space is now limited.


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