Trends and Success Factors in Business Process Excellence 2014
Every two years, PEX Network undertakes a State of the Industry research project to better understand general trends in how companies are approaching operational excellence. What tools and methodologies are they using? What is the outlook for budgets and resources? What are the general trends practitioners are experiencing? This report is based on both quantitative and qualitative data: a survey of of 814 process professionals and a C-level survey of 60 executives followed by telephone interviews with selected participants.
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